I feel its also the mistake of officials who dont see the actual demands, just seeing the tweets/social media is a wrong way to assess the demands.
IT people kept tweeting for Suburban trains, so got few. But what about people of Kolar, Marikuppam, Bangarapet, Malur, who dont tweet. They definitely have more demand than those IT crowd, but still the officials reduced the number of coaches of Swarna Pass & converted it into MEMU.