Passengers met with the DRM of Lucknow Division of North Eastern Railway, Aditya Kumar, on Monday to request the addition of more general coaches in trains. They also appealed for better toilet hygiene in general and sleeper coaches, similar to that found in AC coaches. Passengers complained about the difficulty in...
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obtaining tickets due to touts and sought improvement in online ticket booking. The DRM confirmed that a proposal for a regular train between Gomti Nagar and Puri has been submitted to the Railway Board and its operation is expected to commence soon. He emphasized that cleanliness is a top priority for Indian Railways, and a dedicated cleaning crew is constantly working to maintain hygiene in stations and trains. Complaints and suggestions are addressed within 8-10 minutes, with a focus on toilet and seat cleanliness in trains.