No use of complaining...nothing will happen.....there is a big corruption behind IRCTC.....IRCTC cannot control these private vendors at all. 1 vendor has many companies under different names also....so that if by chance 1 goes there r many others.....see i cannot say more on this topic...... this is quite a big level corruption involving many.....So i don't want to talk more.....i told some hints i think u can understand.....