First time tried to post grievance in pgportal.gov.in and reply has came in form of letter from Konkan Railway
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Registration Number : MORLY/E/2014/02165
Name Of Complainant : Yash
Date of Receipt : 05 Mar 2014
Received...
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by : Ministry of Railways, ( Railway Board)
Forwarded to : KONKAN RAILWAY CORPORATION
Contact Address : Managing Director
Belapur, Navi Mumbai
Grievance Description : The Managing Director, Konkan Railway Corporation CBD Belapur Navi Mumbai, Sir, I regret to bring to your notice on the casual attitude taken by you in operation of trains in KR. As compared to the past we observe: 1. Slow down of train travel times of many trains. 2. Delay of every train on KR by an average of 30 mins to 1 hour 3. Slow down in initiating of doubling and electrification process on KR which is the need of hour considering the heavy traffic density on this single route (thereby delaying all trains). And despite these issues you have been keeping your eyes closed stating that all is well n your are able to manage the traffic in single line.Doubling between Roha-Vinhere(71kms) and Rajapur-Madure(91kms) can almost help trains to maintain their schedule. 4. Non allotment of halts as per demand. Where Kudal and Thivim takes care of many trains, stations like Sawantwadi Rd is ignored totally justifying that the current trains are enough 5. Old rakes infested with pests are running in this route... I request you to please take a serious view of the above. Hoping for a positive action from your side at the earliest. Regards Yash Rane Mumbai
Current Status : CASE CLOSED
Date of Action : 20 Mar 2014
Details : Dear Sir, We are in receipt of your grievance and the concerns raised are hereby acknowledged. Reference above, it is to bring your kind notice that, each Zonal Railway is responsible for punctual running of trains on their respective jurisdiction. Konkan Railway section is the single line section. All efforts are made by Konkan Railway to maintain its punctuality of trains over Konkan Railway system. However, Konkan Railway has maintained 92% punctuality for last 6 (six) months. At present halt of eight mail/express and one passenger train including Daily, tri-weekly, bi-weekly and weekly train has been provided at Sawantwadi station. During holidays and festive season, provision of halt of special trains are made at Sawantwadi station. Moreover, during festive season special trains are originated from Sawantwadi station. To handle current level of traffic, present arrangements are sufficient. Further, it is stated that halt of trains are to be decided by Railway Board. Your remarks regarding running of old rakes will be advised to concerned railway for necessary action