On Friday evening at 4 pm, the internet server at the Railway Reservation Centre in Kota, located in CAD, went down, resulting in the shutdown of computers. This halted ticket booking operations. After being informed, a technical team from the Railway arrived and investigated the issue, discovering that the internet was...
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down due to a cut cable. The information was reported to BSNL and railway officials. Investigation revealed that the server went down due to a cut cable belonging to BSNL. H.K. Trivedi, a resident of Mahavir Nagar, who was present to book a train ticket, informed that he was scheduled to travel to Baroda with his family on July 3rd and had come to reserve his tickets beforehand. However, the counter staff had closed the booking window without providing any information regarding its reopening. The staff attributed the issue to cable theft. This information was provided by Narendra Verma, a representative of CMI.