The Indian Railways is outsourcing passenger services at 19 stations under the North Central Railway Zone. Delhi-based Response Cargo Movers has been awarded the contract to provide various services, including food, taxi, and transportation to hotels or homes, at these stations. In Kanpur, four stations are being equipped with these...
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facilities: Central, Govindpuri, Anwarganj, and Panaki Dham. At Kanpur Central Station, a passenger assistance center is being constructed near the main gate on the Cantt side. The company will also provide information on local tourist destinations, hotels, nursing homes, and spas. A helpline number and app will be launched for these services. The company is expected to begin operations in November, having already commenced at Prayagraj Station. A counter will be set up near the tunnel on the City side, providing free information on trains and services.