I had booked a ticket on 02.08.2019 for journey today with PNR number 6332690011. It was a confirmed ticket. But I could not board train today. when i tried to file TDR after scheduled departure time, IRCTC site suggested to cancel the ticket. When I tried to cancel the ticket, it could NOT be cancelled as train departed. When I contacted the IRCTC customer care, they denied and told me that, it can neither be cancelled, nor TDR filed.
What can i do now. I dont want any refund amound by TDR. But I want to know, is there any rule change.
And...
more... why should I not get any refund in TDR as I have NOT travelled on my confirmed ticket.
Please reply.