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News Entry# 548925
Apr 19 (07:34) Indian Railways' 'Rail Madad' App Simplifies Complaint Resolution and Enhances Passenger Safety
Entry# 6035891   
  Past Edits
Apr 19 2024 (07:34)
Station Tag: Bilaspur Junction/BSP added by AdittyaaSharma^~/1421836
Stations:  Bilaspur Junction/BSP  
Bilaspur Rail News: रेलवे एप नहीं, मददगार कहिए

The Indian Railways has launched a mobile application called 'Rail Madad' to address passenger grievances and enhance safety. This app provides a platform for passengers to register complaints, track their resolution status, and receive updates via SMS. It also includes various safety and assistance helpline numbers. The app has effectively...
more...
resolved 62,777 complaints during the financial year 2023-24. Railways is actively promoting the use of the app through pamphlets and advertisements at stations and on trains.

Indian Railways ne 'Rail Madad' naam ka ek mobile application launch kiya hai, jisse passengers ke grievances ko address kiya jaa sakta hai aur unki safety badhayi jaa sakti hai. Is app se passengers complaints register kar sakte hain, unka resolution status track kar sakte hain aur SMS ke through updates...
more...
receive kar sakte hain. Isme various safety and assistance helpline numbers bhi include hain. Financial year 2023-24 me, is app ne 62,777 complaints ko effectively resolve kiya hai. Railways stations aur trains me pamphlets aur advertisements ke through is app ke use ko promote kar raha hai.
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