Delhi Metro के स्टेशनों पर अब मिलेगा नया फीचर, किसी मुश्किल में हों तो तुरंत स्कैन करें QR कोडDelhi Metro has launched a digital feedback book accessible through QR codes placed at customer care counters in most stations. Passengers can now report any issues or give suggestions via the QR code, which links to an online form where they can submit feedback in Hindi or English. The system...
more... allows passengers to upload relevant documents and track the status of their complaints. This initiative, launched on October 1st, aims to improve passenger experience and address complaints more efficiently. The feedback book is integrated with DMRC's CARE app and has already received over 500 submissions, with most complaints concerning online smart card recharge issues, escalator malfunctions, and suggestions for improvement.
Delhi Metro me safar karne walon ke liye ek achhi khabar hai! Ab aap QR code ke zariye apni shikayat kar sakte ho. DMRC ne zyadatar stations pe customer care counters pe QR code laga diye hain. Aapko apni shikayat ka status bhi pata chalega. Aap apni feedback hindi ya...
more... english me de sakte ho, aur documents bhi upload kar sakte ho. DMRC ne yeh digital feedback book 1st October ko launch kiya hai, aur isme ab tak 500 se zyada shikayaten aayi hain, zyadatar online smart card recharge, escalator kharab hone aur improvements ke liye.