I didnt say entire people are working hard. You said most are lazy, i said only few are lazy. In few will come some officials. Regarding Maintenance, they are doing their work. For accessories, they need to have one. For that fund is needed. So they are helpless in that. They are doing their best to make the trains running. Cleanliness is something which need more resource or have to make it automated. And for employees, it is their job and not passion. They are doing their job.